Classic Crush® Basketball

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?
ONE (1) GRAND PRIZE: A trip for two (2) to winner's choice of a college basketball game ("Game") from September to November 2024. Trip package includes round trip, coach-class air transportation for two (2) from a major airport near winner's home (determined by Dr Pepper/Seven Up, Inc. in its sole discretion); two (2) nights' accommodations at a hotel determined by Dr Pepper/Seven Up, Inc. in its sole discretion (single room, double occupancy); two tickets to the Game awarded as one (1) $1,000 online ticket gift card, terms and conditions apply; ground transportation to and from destination airport and hotel; ground transportation to and from Game and hotel; and $1,000 spending money.
ARV: $8,250

INSTANT WIN GAME PRIZES: See the Official Rules for complete details.
How many times can I enter the promotion?
Each entrant may enter/play one (1) time per day during the promotion period.
How many prizes could I win?
There is a limit of one (1) Grand Prize and one (1) instant win prize per entrant.
How do I play the instant win game?
Follow the on-screen instructions, on the game page, to find out if you won.
I won the instant win game, but never received an email with more details. What should I do?
Please search your inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form to let us know so that we can assist.
How will I know if I'm the big sweepstakes winner?
The grand prize drawing will be held on or around April 1, 2024. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://www.classiccrushbasketball.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
What are browser cookies… and how do I enable them?
Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies."
I think I’m having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Microsoft Edge, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.